Customer Feedback
From property managers and developers to individual residents, we want to hear about your experiences with our fiber-optic networks and our team. Please take the time to share your thoughts by e-mailing comments@cnxntech.com. Please include your first name and property. Also, please let us know if you would prefer for your comments to go unpublished.
Connexion is not a service provider. Instead, we install the fiber-optic infrastructure, manage the providers, and maintain the network. If your property is considering a network upgrade and wants to learn more about our unique business model, we hope you'll take the time to read some of what others are saying about the Connexion Technologies experience.
“ I want to take the opportunity to recognize one of your employees, Patricia Arbulu, who assisted me with an urgent situation. She was polite, helpful and went beyond what most people feel is their job responsibility. Thank you again for providing such great people providing great service. ”— Samuel Blum, Resident
Lake Washington
“ This note is to show my appreciation for the kind and patient technician Reyes Delarosa, who serviced my TV last week. Reyes was in our neighborhood building (Heritage Park) to do some work there but stopped to listen to my concerns about poor quality on my TV. He listened with his heart and took time to come to the building where I live, check my apartment TV and saw that I had an outdated cable which he replaced. My picture is clear and provides pleasant viewing thanks to Reyes. ”— Gloria Graham, Resident
Heritage Park
“ This is to advise my trouble ticket to address missing HD channels was successfully handled. Jeremy investigated the problem at the head unit then proceeded to my residence where he initiated scans and more testing. He also demonstrated some other items on the satellite system I was not aware of. Everything was completed to my satisfaction. ”— Floyd Prophet, Resident
Kellswater Bridge
“ Want you to know Jeremy does good work and very knowledgeable. Spends all time necessary to finish job. In this age of tech guys moving around, make sure you pay this guy what is necessary to keep him working for you at this project. ”— Major Schutt , Resident
Brights Creek
“ This past Tuesday evening, the homeowners at Summerwind Plantation gathered to discuss the issues they have been experiencing with their phone, video and data access. Mr. Travis and Mr. Ahmed not only conducted themselves with the utmost of professionalism, they did it with a smile on their faces. The dedication that they have toward making this a positive situation came through loud and clear. I have run into several of them and they expressed their thanks for your team coming out and listening to the problems they have experienced. Previous problems have been resolved and issues put to rest! I can't thank you enough for the continued service that Zack provides to the neighborhood and the resolution that he offers to the homeowners. I look forward to a long and prosperous relationship with Connexion Technologies. ”— Ann Harmer, Sales Manager
Summerwind Plantation
“ Recently, one of your technicians came to my place to see why my TV was not working. To my delight, Richard Grainger showed up, swapped out the box got everything squared away and left me with a very good feeling about your video provider. He was very knowledgeable, pleasant, and very helpful. I can say he is a credit to your company. ”— Shirley Elder, Resident
Somerby of Alpharetta
